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PayTR

With PayTR connected, the agent can send a PayTR payment link for the cart or quote — and the conversation shows when it has been paid.

  1. In the PayTR merchant panel, open Info and copy the merchant ID, merchant key and merchant salt.
  2. Go to Settings → Integrations → PayTR and fill in Merchant ID, Merchant key and Merchant salt.
  3. Pick the Mode: test while your PayTR store is in test mode, otherwise live.

We check the keys with PayTR before saving. There is no notification address to enter in the PayTR panel — each link carries its own.

  • The amount comes from the cart in the conversation, not from the AI’s guess.
  • Currencies: TL, EUR, USD, GBP, RUB.
  • Each link can be paid once and expires after 24 hours.
  • The link goes out in the chat. PayTR sends no SMS or email, and the customer’s phone and email are not sent to PayTR.
  • To allow links without a cart, turn on Allow the agent to request an amount without a cart on the PayTR page. Such links wait for approval.
  • Depending on your agent’s settings, payment links may need your approval in Conversations.