AfterShip

With AfterShip connected, the agent tells customers where their parcel is from the tracking number — Aras, Yurtiçi, MNG, PTT, Sürat, HepsiJet and many more carriers. It shares the latest event, the expected delivery date when there is one, and a tracking link.

Connect

1. In AfterShip, open Settings → API keys and create or copy an API key.
2. In the console go to Settings → Integrations → AfterShip and paste it into AfterShip API key.

We check the key with AfterShip before saving. If your AfterShip plan doesn’t include the Tracking API, you’ll see that here.

Good to know

• If a tracking number fits more than one carrier, the agent asks the customer which carrier it is.
• A number that isn’t in your AfterShip account yet is added as a new tracking — this counts toward your AfterShip plan. This also happens for numbers asked in test mode.
• If AfterShip says a carrier is not on your approved list for auto-detection, turn that carrier on in your AfterShip admin.
• The agent never guesses a delivery date. If AfterShip has none, it says so.