Google Docs & Drive
Your website rarely says everything. Connect the documents your team already keeps — a price list, a returns policy, an FAQ — and the agent answers from them.
Google Docs
Section titled “Google Docs”- Go to Settings → Integrations → Google Docs and click Continue to Google Docs. On Google’s screen you allow Fluxy to read documents.
- Paste the address of each Doc the agent should answer from. The Doc must be yours or shared with the connected Google account.
- Approve each document. It waits for your approval before the agent uses it.
Docs are re-read every six hours. A Doc that changed waits for your approval again before the agent uses the new text.
Google Drive
Section titled “Google Drive”Use Drive when your knowledge lives in other file types.
- Go to Settings → Integrations → Google Drive and click Continue to Google Drive. You allow Fluxy to open only the files you pick.
- Click Pick files and select them in Google’s own file picker: Docs, Sheets, Slides, PDFs, Word and text files. Folders cannot be picked. Images, videos and Forms are not readable — export them as a Doc or PDF first.
- Approve each file.
Nothing you did not pick is visible to us. Picked files are re-read every six hours; a file that changed waits for your approval again.